Frequently Asked Questions

WHAT IS 24SWING?

24Swing is an indoor golf facility where golfers can work on their game in a professional, private and relaxed atmosphere using professional grade Trackman equipment and technology. We are open 24 hours a day, all year round to provide maximum availability for members. Our fully integrated platform manages booking, access to the building, members’ statistics, and golf leagues.

We are using Trackman IO simulators, which are overhead, commercial grade simulators. Trackman has one of the most accurate indoor launch monitors available, featuring a ceiling-based setup with both a camera and patented radar tracking technology. It also offers an optimal platform for practice, swing analysis and play to help golfers improve and compete.

Visit the home page to see our membership options or email, call or text (773-984-5824) to discuss.
The hourly rates for the Starter membership plan are $50/hour during peak hours and $30/hour during non-peak hours.  For membership plans that include hours, additional hours can be purchased at a discount from these hourly rates based on the membership plan discount rate.
DAYPEAKNON-PEAK
MONDAY - THURSDAY5 : 00 AM - 9 : 00 AM
4 : 00 PM - 12 : 00 AM
9 : 00 AM - 4 : 00 PM
12 : 00 AM - 5 : 00 AM
FRIDAY5 : 00 AM - 9 : 00 AM
12 : 00 PM - 12 : 00 AM
9 : 00 AM - 12 : 00 PM
12 : 00 AM - 5 : 00 AM
SATURDAY - SUNDAYALL DAYNOT AVAILABLE

Yes, the annual Master membership may be purchased up front for one year for $2500 and includes two month free plus $0 add-on bookings. We also offer hourly discounts for our monthly Scratch, Pro, and Masters members.

If a member exceeds their monthly hours, the member can book additional hours at a discounted rate for the current and next day, based on availability.

For Scratch, Pro and Master membership plans, hours reset the 1st of every month. This means you can start booking for the following month while still in the current month. Hours will not rollover if they are not used. The Starter membership plan allows for reservations the current and next day at our standard hourly rate for peak and non-peak hours.

No, outside balls often have dirt or have been scuffed up and can negatively impact the lifespan of the hitting screen, creating marks or wearing down the screen to a point where it creates holes. As part of our membership agreement, we do require members to use club provided balls only. If you have a request for a specific ball brand and type, let us know and we will do our best to accommodate your request.

We require all footwear to be clean and without metal spikes to ensure maximum lifespan of our hitting mats and flooring. We will provide a shoe rack if you’d like to bring in a pair of clean, dry shoes. 
Members and any guest must bring their own clubs. We do not offer club rentals. In addition, per our membership agreement, the clubs must be clean to ensure maximum lifespan of our hitting mats and hitting screens.

Parking is available in a gravel lot behind the building. There are also two, parallel parking spots along the back door. Parking overnight is prohibited. If you come before 5 AM or after 9 PM, you can park on on Peterson near the front door. There is street parking available during those hours.

Once you become a member, you will be able to access the booking system. The booking system allows you to select single or multiple 30 minute time slots. Once you have made a reservation, the booking system will send you a one-time code that you can use to enter the building up to 30 minutes prior to your scheduled time. If available, up to 30 minutes prior to your reserved time, you will be able to access the simulator bay and begin your session. We ask all members to leave the bay promptly at the end of their session to allow the next member to begin their session.

All members will have the ability to call, text, or email us with any questions. We can remote into the systems or can come in to assist.  We can also setup tutorial sessions for more advanced practice modes.

Yes, members are allowed to bring 3 guests, including their children 5 or older. 

In addition, Trackman has a wide selection of mini-games that are great for golfers of all levels. Check them out here!